Privacy Policy
Last updated: February 19, 2024.
Welcome to OLOBO (the “APP”). OLOBO is provided and controlled by Dotdotdot Inc. (“we” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy covers the experience we provide for users age 13 and over on OLOBO and provides information about what we collect and how it's used, including clarifications related to, for example, collection of user content information, use of data for verification, ad related choices, data sharing with third party services, and data storage/processing practices.
Capitalized terms that are not defined in this policy have the meaning given to them in the Terms of Service.
What information do we collect?
We collect user information when you create an account and use OLOBO. We also collect technical and behavioral information from your use of OLOBO. More information about the categories and sources of information is provided below.
Information you choose to provide:
For certain activities, such as when you register an account and upload content on OLOBO, or when contact us directly, you may provide some or all the following information:
Account information, such username and password, and email address.
User-generated content, including comments, scripts, photographs, livestreams, audio recordings, and videos that you choose to create with or upload to the APP(“User Content”). We collect User Content at the time of creation, import, or upload, in order to recommend audio options and provide other personalized recommendations. If you use existing content as a template to create your User Content, we may collect information about both the existing content that you used to create your User Content, including text, images, and video, found in your device’s clipboard, with your permission. For example, if you choose to initiate content sharing with a third-party platform, or choose to paste content from the clipboard into the OLOBO App, we access this information stored in your clipboard in order to fulfill your request.
Your opt-in choices and communication preferences:
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Information to verify an account such as proof of identity or age
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Information in correspondence you send to us
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Information you share through surveys or your participation in challenges, sweepstakes, or contests such as your gender, age, likeness, and preferences.
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Information we obtain from other sources
We may receive the information described in this Privacy Policy from other sources, such as:
Third-Party Services. We may collect information about you from third-party services, such as advertising partners, data providers, and analytics providers.
Other Users on OLOBO. Sometimes other users of the APP may provide us information about you, including through customer service inquiries.
Other Sources. We may collect information about you from other publicly available sources.
Information we collect automatically:
We automatically collect certain information from you when you use OLOBO, including internet or other network activity information such as your IP address, geolocation-related data (as described below), unique device identifiers, in-app browsing and search history, and Cookies (as defined below).
Usage Information
We collect information regarding your use of the APP and any other User Content that you generate through or upload to our APP.
Device Information
We collect certain information about the device you use to access the APP, such as your IP address, user agent, mobile carrier, time zone settings, model of your device, the device system, network type, device IDs, your screen resolution and operating system, app and file names and types. When you log-in from multiple devices, we will be able to use your profile information to identify your activity across devices. We may also associate you with information collected from devices other than those you use to log-in to the APP.
Image and Audio Information
We may collect information about the images and audio files that are a part of your User Content, such as identifying the objects and scenery that appear, the existence and location within an image of face and body features and attributes, the nature of the audio, and the text of the words spoken in your User Content. We may collect this information to enable special video effects, for content moderation, for demographic classification, for content and ad recommendations, and for other non-personally-identifying operations. We may collect biometric identifiers and biometric information as defined under US laws, such as voiceprints, from your User Content. Where required by law, we will seek any required permissions from you prior to any such collection.
Messages
We collect and process, which includes scanning and analyzing, information you provide when you compose, send, or receive content through OLOBO’s story posting functionality. That information includes the content of the story and information about when the story was posted, received and/or viewed. Please be aware that we are not responsible for the manner in which you use or disclose created content.
Metadata
When you upload or create User Content, you automatically upload certain metadata that is connected to the User Content. Metadata describes other data and provides information about your User Content that will not always be evident to the viewer. In connection with your User Content the metadata can describe how, when, where, and by whom the piece of User Content was created, collected, or modified and how that content is formatted. It also includes information, such as your account name, that enables other users to trace back the User Content to your user account. Additionally, metadata includes data that you choose to provide with your User Content, e.g. any hashtags used to mark keywords to the video and captions.
Cookies
We and our service providers and business partners use cookies and other similar technologies (e.g. web beacons, flash cookies, etc.) (“Cookies”) to automatically collect information, measure and analyze which web pages and advertisements you click on and how you use the APP, enhance your experience and improve the APP, and measure the effectiveness of advertisements. Cookies enable the Platform to provide certain features and functionality. Web beacons are very small images or small pieces of data embedded in images, also known as “pixel tags” or “clear GIFs,” that can recognize Cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. To learn how to disable Cookies, see the “Your choices” section below.
We and our service providers and business partners may link your contact or account information with your activity on and off our Platform across all your devices, using your email or device information. Our service providers and business partners may use this information to display advertisements on our Platform and elsewhere online and across your devices tailored to your interests, preferences, and characteristics. We are not responsible for the privacy practices of these service providers and business partners, and the information practices of these service providers and business partners are not covered by this Privacy Policy.
We may aggregate or de-identify the information described above. Aggregated or de-identified data is not subject to this Privacy Policy.
How we use your information
As explained below, we use your information to improve, support and administer APP services, to allow you to use its functionalities, and to fulfill and enforce our Terms of Service. We may also use your information to, among other things, show you suggestions, promote the Platform, and customize your App experience.
We generally use the information we collect:
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To fulfill requests for products, services, APP functionality, support and information for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes and to solicit your feedback to customize the content you see when you use the Platform. For example, we may provide you with services based on the information you have provided us or show you content that is similar to content that you view or interacted with
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To deliver promotional materials and update information
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To improve and develop our Platform and conduct product development
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To measure and understand the effectiveness of the App experience for you
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To make suggestions and provide a customized app experience
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To support the social functions of the APP, including to allow you and other users to discover and connect with each other through OLOBO and for you and other users to share, download, and otherwise interact with User Content posted through OLOBO
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To use User Content as part of our advertising and marketing campaigns to promote the Platform
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To understand how you use the Platform, including across your devices
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To infer additional information, such as your age, gender, and interests
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To help us detect abuse, fraud, and illegal activity on the Platform
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To prove your identity in order to use certain features, and to ensure that you are old enough to use the Platform (as required by law), or in other instances where verification may be required
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To communicate with you, including to notify you about changes in our services
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To announce you as a winner of our contest, sweepstakes, or promotions if permitted by the promotion rule, and to send you any applicable prizes
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To enforce our terms, conditions, and policies
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To inform our algorithms
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To combine all the information we collect or receive about you for any of the foregoing purposes:
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For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
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To facilitate sales, promotion, and purchases of goods and services and to provide user support
How we share your information
We are committed to maintaining your trust, and while OLOBO does not sell personal information to third parties, we want you to understand when and with whom we may share the information we collect for business purposes.
Service Providers and Business Partners
We share the categories of personal information listed above with service providers and business partners to help us perform business operations and for business purposes, including research, transaction fulfillment, database maintenance, administering contests and special offers, technology services, deliveries, sending communications, advertising, analytics, measurement, data storage and hosting, disaster recovery, search engine optimization, marketing, and data processing. These service providers and business partners may include:
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Payment processors and transaction fulfillment providers, who may receive the information you choose to provide, the information we obtain from other sources, and the information we collect automatically but who do not receive your message data.
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Customer and technical support providers, who may receive the information you choose to provide, the information we obtain from other sources, and the information we collect automatically.
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Research providers, who may receive the information you choose to provide, the information we obtain from other sources, and the information we collect automatically but would not receive your payment information or message data.
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Cloud providers, who may receive the information you choose to provide, the information we obtain from other sources, and the information we collect automatically.
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Advertising, marketing, and analytics vendors, who may receive the information you choose to provide, the information we obtain from other sources, and the information we collect automatically but would not receive your payment information or message data.
Within Our Company
We may share all of the information we collect with a parent, subsidiary, or other affiliate of our company.
In Connection with a Sale, Merger, or Other Business Transfer
We may share all of the information we collect in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sales, or in the unlikely event of bankruptcy.
For Legal Reasons
We may disclose any of the information we collect to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims, or government inquiries, and to protect and defend the rights, interests, safety, and security of Dotdotdot Inc., the APP, our affiliates, users, or the public. We may also share any of the information we collect to enforce any terms applicable to the service of the APP, to exercise or defend any legal claims, and comply with any applicable law.
With Your Consent
We may share your information for other purposes pursuant to your consent or at your direction.
If you access third-party services, such as Sign in with Apple to login to the Platform or share information about your usage on the Platform with others, these third-party services may be able to collect information about you, including information about your activity on the Platform, and they may notify your connections on the third-party services about your use of the Platform, in accordance with their privacy policies. If you choose to allow a third-party service to access your account, we will share certain information about you with the third party. Depending on the permissions you grant, the third party may be able to obtain your account information and other information you choose to provide.
If you choose to engage in public activities on the Platform, you should be aware that any information you share may be read, collected, or used by other users. You should use caution in disclosing personal information while using the Platform. We are not responsible for the information you choose to submit.
Your Rights
You may submit a request to access or delete the information we have collected about you by sending your request to us at the email address provided in the Contact section at the bottom of this policy You may be entitled, in accordance with applicable law, to submit a request through an authorized agent. To designate an authorized agent to exercise choices on your behalf, please provide evidence that you have given such agent power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. We will respond to your request consistent with applicable law and subject to proper verification. We will verify your request by asking you to send it from the email address associated with your account or to provide information necessary to verify your account. We do not discriminate based on the exercise of any privacy rights that you might have.
Your device may have controls that determine what information we collect or how we can use that information. For example, you can control whether we can use your mobile advertising identifier for advertising through settings on your devices.
You can opt out of marketing or advertising emails by using the “unsubscribe” link or mechanism noted in marketing or advertising emails.
Account Deletion
If you have registered for an account on OLOBO, you may access, review, and update certain personal information that you have provided to us by logging into your account. To delete your OLOBO account, go to Settings > Manage account and select Delete account. Please keep in mind that any data associated with the account will be deleted permanently in 90 days after the initial account deletion request, with the exception of data as may be required or requested by law. Please direct inquiries about account deletion to: support@dot3company.com.
Security and Storage
We use reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
OLOBO may transmit your data to its servers or data centers outside of the United States for storage and/or processing. Third parties with whom OLOBO may share your data as described herein may be located outside of the United States.
OLOBO is not directed at children under the age of 13. If we become aware that personal information has been collected on the APP from a person under the age of 13 we will delete this information and terminate the person’s account. If you believe that we have collected information from a child under the age of 13 on the APP, contact us at: support@dot3company.com.
Content Removal for Users Under 18
Users of the Platform who are California residents and are under 18 years of age may request and obtain removal of User Content they posted by contacting us at: support@dot3company.com. All requests must be labeled “California Removal Request” on the email subject line. All requests must provide a description of the user Content you want removed and information reasonably sufficient to permit us to locate that User Content. We do not accept California Removal Requests via postal mail, telephone, or facsimile. We are not responsible for notices that are not labeled or sent properly, and we may not be able to respond if you do not provide adequate information. Please note that your request does not ensure complete or comprehensive removal of the material. For example, materials that you have posted may have been reposted by another user.
Changes
We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of this policy and posting the new Privacy Policy and providing any other notice required by applicable law. We recommend that you review the Privacy Policy each time you visit the Platform to stay informed of our privacy practices.
Contact
Questions, comments and requests regarding this policy should be addressed to: support@dot3company.com.